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Being a point of contact

Nominate a contact

Employer contact

We write to employers to keep them up to date with what tasks they need to complete and by when.

If your client chooses to be the only point of contact, they must use the nominate a contact form to ensure we have their correct email and address.

Additional contact

If someone else (eg a member of the employer’s staff or you acting as their adviser) will be carrying out day-to-day tasks of managing automatic enrolment:

  • you (or your client) can confirm that you are the additional contact and provide the correct contact details
  • we’ll send the additional contact help and guidance by email
Important

Confirm who to contact

Tell us who’ll be helping your client with automatic enrolment.

Nominate a contact (from the employer's section)

What letters are sent to my clients from TPR?

The Pensions Regulator (TPR) sends out letters and emails to employers to support them with their automatic enrolment duties. These letters form a series of communications which are sent to your clients during the automatic enrolment process, helping them to understand their duties and guiding them through what to do next.

You may find it useful to familiarise yourself with these, to help your clients understand what do to and by when.

Important

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Subscribe to our news-by-email service – it's a free and easy way to keep up to date with news, tools and resources on automatic enrolment.

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